PUTTING MORE ENERGY USE INFO IN YOUR HANDS
Duquesne Light is exchanging existing electric meters with new digital models. These exchanges, which began in 2015, are part of an overall upgrade of the company’s metering infrastructure required by Pennsylvania Act 129.
The new digital meter will operate as your existing meter does today, and you will not notice any difference in how it measures your electric use. As the advanced metering infrastructure is activated in your neighborhood, DLC will offer a variety of programs and services that can help you save energy, in addition to benefiting the environment.
- Online tools that provide access to your electric usage information 24-7 and help you discover ways to manage your bill
- Email or phone alerts that reduce high bill surprise and worry and help you manage high-usage activity
- The ability to participate in optional Time-of-Use programs, if offered by energy generation suppliers, that may provide benefits to residential customers who can shift portions of their power use to non-peak hours
- A more convenient connection process when starting new service or transferring service to another location in our service territory.
- The new meter technology, in conjunction with other system improvements, will enable us to provide outage alerts and time-restoration estimates that could help customers make plans during storm-related interruptions.
You will receive a notification letter approximately 30 days before the exchange. Before the exchange, we will call to remind you of the upcoming work. A DLC authorized installer, with a valid ID, will arrive at your residence to complete the exchange between 7 a.m. and 5 p.m. You do not need to be home for the exchange. Once the meter exchange is complete, the installer will verify that your new meter is working properly. The installer will leave behind a door hanger, indicating the type of work that was performed. You may be asked to participate in a telephone survey regarding your meter exchange experience. Quality checks will be conducted on a small percentage of completed meter exchanges. You do not need to be home for this activity.
View our Receiving Your New Meter fact sheet for additional information.
Meter exchanges will occur over time throughout DLC's service territory.
Please Note: This schedule is subject to change and not all communities are listed. Check back quarterly for updates.
Summary of 2017 Exchanges
Summary of 2016 Exchanges
Summary of 2015 Exchanges
Dormont, Mount Washington
| Squirrel Hill, Greenfield, Hazelwood
Commercial & Industrial Customers
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