Duquesne Light’s Residential Smart Meter Exchanges Pass Halfway Point
Since the Smart Meter project began in September 2014, Duquesne Light has made substantial progress in exchanging existing customers’ electric meters with new, advanced digital meters. Recently, the Company surpassed the halfway point of residential exchanges by successfully exchanging nearly 300,000 meters. These efforts will be completed in 2019.
In addition to enabling increased efficiency for Duquesne Light, smart meters offer a variety of benefits for our customers:
Initial Benefits
- Online tools that provide customers with access to electric usage information 24/7 and help them discover ways to manage their bill
- Email or phone alerts that reduce high bill surprise and worry and help with managing high-usage activity
- An optional Time-of-Use program that may provide benefits to residential customers who can shift portions of their power use to non-peak hours
Future Benefits
- The new meter technology, in conjunction with other system improvements, will enable us to provide outage alerts and time-restoration estimates that could help customers make plans during storm-related interruptions.
- A more convenient connection process when starting new service or transferring service to another location in our service territory.
The meter exchanges are part of an overall upgrade of the Company’s metering infrastructure required by Pennsylvania Act 129. Visit the
Meter Exchange Program section of DuquesneLight.com to view a running count of the number of meters installed to date, the deployment schedule, which is updated monthly, and a variety of other information on the project.