Customer Choice/Shop For Electricity

We outlined the benefits of shopping for an electric generation supplier (EGS), and exactly how to get started, because we want you to have the best energy experience possible.

How to Participate

To get started, you need your "price to compare," the average amount of electricity you use in a month (this is in kilowatt-hours and is on your electric bill), and a list of electric generation suppliers licensed by the Public Utility Commission to serve Duquesne Light Company (DLC) customers.

Questions to Ask Suppliers

• What is the price per kWh?
• Does the price depend on usage?
• What is the length of the agreement?
• Is there a fee for switching?
• Are there any other fees such as a monthly service charge?
• Will you receive one bill or two?
• Is there a bonus for signing up?
• Does the supplier offer a choice of energy sources, such as renewable energy sources?
• Does the supplier offer any other services?
• Contact name and phone number
• Customer service hours