We make the process of changing service almost as easy as flipping a switch.
Start Service
Click the Start Service button if you are 1) starting service as a new customer, 2) adding another service address to your account, 3) transferring existing service when the start date of the new address is greater than 30 days from the stop date of the current address, or 4) have not had active service for more than 30 days. Service requests are processed between 8 a.m. and 4 p.m. on the date you select.
Please Note: If the service is currently OFF at the location you are requesting new service, please ensure that the main breaker at this location is in the OFF position. For safety reasons, service will not be connected until the main breaker is in the OFF position. Please also make sure DLC has access to your meter. Once your order is completed, be sure to flip your main breaker back ON, or put the main fuse back IN.
Stop Service
Click the Stop Service button if you are stopping existing service within the next 30 days or if you are transferring existing service and the start date of the new address is greater than 30 days from the stop date of the current address. Service requests are processed between 8 a.m. and 4 p.m. on the date you select.
Stop Service
Transfer Service
Click the Transfer Service button if you are stopping service at your current address and starting new service in DLC's service area within 30 days of each other. If the start date at your new address is beyond 30 days from the end date at your current address, do not use this option. Complete a Stop Service request at your current address and then complete a Start Service request at your new address. Service requests are processed between 8 a.m. and 4 p.m. on the date you select.
Transfer Service