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Mailing Address

Payment
Address

Duquesne Light Company
Payment Processing Center
Pittsburgh, PA 15267-0001

General Comments

Duquesne Light Company
411 Seventh Avenue (6-1)
Pittsburgh, PA 15219

Legal Department

Duquesne Light Legal
411 Seventh Avenue (16-1)
Pittsburgh, PA 15219

Phone Numbers

Emergency Number - 412-393-7000 or 888-393-7000

Our emergency number, answers 24 hours a day, every day. Use this number to report emergencies, including: power outages, downed wires, accidents involving utility poles or power lines, or any other hazardous situation. If our automated phone system answers, you can immediately report a power outage by following the easy steps. Please don't use the emergency number for general customer service questions. Those questions should be directed to 412-393-7100.

Customer Service - 412-393-7100

Our customer service agents are available Monday through Friday from 8 a.m. to 5 p.m. Our automated phone system can answer routine questions 24 hours a day, seven days a week. Just have your Duquesne Light account number handy. Our automated phone system will guide you through a series of easy-to-follow steps to get the information you want.

Credit and Collection Department

Residential Customers:
 412-393-7200
Commercial Customers:
 412-393-7280
Credit Applications:
 412-393-7290

TDD - 711

Telecommunications device for the deaf

Corporate Headquarters - 412-393-6000

We Don’t Just Power Your Lights,
We Power The Moments You Call Life.

One More Reason We’re Larger Than Light.