Help Center

We make the process of changing electric service easy.

Restore your service now.

Manage your overdue balance in monthly installments on a Payment Arrangement.

We offer a variety of tools to do business with us faster. We can help you find what you are looking for here

Go to Account Settings to manage your contact information

Go to My Alerts to personalize your notifications

Go to My Account to view your billing, your account statement, your payment history, your letters

Go to Billing Options to learn more about e-billing, autopay, budget billing

Go to Pay My Bill to pay your bill, manage your payments and bank accounts

Go to Payment Assistance to get help with payments, learn more about energy assistance programs

Go to Understanding Your Bill to get helpful information about what each section of your bill means

Go to Report an Outage to quickly report your outage

Go to Continuance of Service if you are a landlord and want to sign up for uninterrupted service of your properties

Go to Customer Choice/Shop For Electricity to learn more about shopping for an electricity rate

Go to Customer Claims to submit a weather related claim

Customer Profile