Construction, Renovation & Service Requests

Before submitting a request below, you must obtain a Work Order (WO) Number. Submit a Work Order request or contact DLC Business Services at 412-393-4343 and select option 4.

Submit a Service Request

Click below to request a new, temporary or upgraded service. Send the completed form to BusinessServicesProjectDevelopers@duqlight.com. Note: this does not include residential or business customer requests to start, stop or move existing service.

New Service

Establish electric service at a new address or location where service is not currently available.

Upgrade Service

Upgrade your existing electric service by increasing capacity or replacing current equipment.

Temporary Service

Request temporary electric service to support construction work.

Construction Project Resources

Review the Electrical Service Installation Rules outlining overhead service drop installation, underground service drop installation, conversion from overhead to underground and transformed service.

home icon

Underground Residential Development
Review the requirements for Underground Residential Development(s) (URD). Submit this completed form to URD@duqlight.com.

checklist and timer icon

Large Load Customer Growth
Large load customers over 5 MW (megawatts) can learn more about the transmission interconnection queue process.

Solar Panels

Interconnection Projects
Customers interested in connecting qualified renewable energy systems to our electric grid can learn more about the requirements and application process.

Additional Resources

See below for information and resources to support the project development process.

Wiring Approval

Electrical Inspectors approved by DLC can submit inspection findings and wiring approvals online. If you are not DLC approved inspector but would like to be considered as an approved inspector, you can register for an online account and a representative will contact you with further details and instructions.

Electrical Installation Rules

Learn more about our electrical service installation rules.

Types of Metering

Learn more about types of metering.

Pad-Mounted Equipment

Learn more about proper clearances for pad-mounted equipment.

Customer Requested Outages

Submit this completed form to OutageCoordination@duqlight.com to request a planned service outage.

Letter of Availability

A Letter of Availability provides a general confirmation that Duquesne Light Company (DLC) can serve your address or parcel with electric power. This letter is intended for planning and informational purposes only and does not include details regarding construction requirements, project timelines, service design, or cost estimates associated with extending or providing service. Please formally submit this request.

Sales and Use Tax Exemption

If you wish to claim a Pennsylvania Sales Tax Exemption, a valid Pennsylvania Sales Tax Exemption Certificate must be provided. Learn more here.

Service Map

View a map of DLC's Service Territory.

Electrical Safety Tips

Your safety matters. Learn how to stay safe around electricity at home, work and near electrical facilities.

Material Lead Times & Delays: Supply chain challenges continue to impact utilities across the United States and material lead times. As your trusted energy partner, we are committed to working with our customers and suppliers to minimize the effects of these longer lead times. We recommend that you factor the possibility of supplier delays into your project timeline. Transformers are ordered upon completion of engineering designs. Lead times can vary from 12-24 months.