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Customer Name
Account Number
Service Address ,
Payment Arrangement
Existing Payment Arrangement
Unpaid Security Deposit
Unpaid Security Deposit Pay Now
Residential Heat Customer
Confirm Email Please confirm that this is the email address that we can use to send you information regarding your Payment Arrangement.
* Please note, if you update your email address, the new email will replace the above email on your account and will be used for all future email communications.
Providing your current financial and household information ensures the best arrangement we can offer.
does not cover the amount past due; however, if you agree to a new Payment Arrangement your power will not be shut off.
Your remaining balance is
Your remaining balance is less than the minimum amount required to qualify for a payment arrangement. Please hit the back button to adjust your up front payment or proceed to your account to make a payment. My Account
By clicking here, you acknowledge that you are an adult occupant and that you accept this payment arrangement. You also acknowledge receipt of the listed medical rights and payment assistance information.
Are you sure you want to decline this payment arrangement?
If you or anyone presently living in your home is seriously ill and the loss of electricity will seriously aggravate an illness or injury, you may have your doctor, nurse practitioner or physician assistant complete the request for medical certification form. Please know that while a medical hold will stop your power from being shut off, you are required to make payments on your bill. For additional information, please click here.
If you are of limited income, you may be eligible for assistance to pay your electric bill through programs like; the Customer Assistance Program (CAP), Low Income Home Energy Assistance (LIHEAP) grant, Dollar Energy and more. For additional information and to see if you qualify, please click here.
Your payment arrangement will be reflected on your next bill. Click below if you would like to schedule your up front payment.
A confirmation email will be sent to you with details of the declined payment arrangement. Please contact us at 412-393-7200 if you are not satisfied or would like to discuss available options.
Provides help in maintaining or restoring your electric service.
Provides you with information about other assistance programs.
We will delay termination of service for up to 30 days for eligible households where anyone living in the home is seriously ill.
Open to eligible customers whose income is 150% of the Federal Poverty Level or below.