Changing Energy Rates

Duquesne Light Company (DLC) knows you count on us every day for energy needs, and we strive to minimize costs and keep your bill affordable.

Energy market changes continue to impact all regional electric companies, including DLC. As a result, the Default Service Supply rate, also called the “Price to Compare” (PTC), may continue to fluctuate. This rate impacts the supply portion of your bill, and may be higher or lower in future adjustments. Like other electric utilities, DLC’s default supply rates for residential and commercial customers may change up to four times a year.

DLC is an electric distribution company and does not generate the electricity that powers your home and/or business. We work with energy suppliers to procure electricity for our region. All power generation costs are passed through directly to customers from these energy suppliers, meaning that DLC does not profit from electric generation.

While DLC doesn’t control the price of our default rate, we’re here to help you understand the potential impacts to your bill and provide resources to help keep costs down. Click the links below to learn how you can save money and energy.

Where can I find my default rate?

Review the current and upcoming residential and commercial rates. These are the rates you will pay if you choose not to shop for an alternate supplier.

DLC is an electric distribution company and does not generate the electricity that powers your home and/or business. We work with energy suppliers to procure electricity for our region. All power generation costs are passed through directly to customers from these energy suppliers, meaning that DLC does not profit from electric generation.

When a rate change occurs, you receive a bill that shows two different supply rate lines under the Supply Charges section on page three of your bill.

To learn more about the breakdown of your monthly charges, view samples of our residential and commercial bills.

Is the default rate my only option?

DLC encourages you to evaluate all available options regarding the supply portion of your bill. It will help you find the best rate in addition to receiving the type of service that most suits you. Learn more about comparing rates and shopping for a supplier.

DLC also offers a Standard Offer Program to further assist customers in finding a desirable rate with an alternate supplier. Please note, this program may not be available if competitive suppliers choose not to participate in the Standard Offer Program.

Check to see if you are enrolled in the default rate or are with a signed up with a supplier on page three of your bill under Supply Charges. If you are enrolled with an electric generation supplier and would like to switch to DLC, go to the Supplier Information section under Account Settings. Additionally, you can check your Account Settings if you are unsure who is supplying your electricity.

NOTE: If you elect to switch to the default rate or want to choose another supplier, be sure to contact your current supplier for information about the terms and conditions of your contract. There could be fees for terminating your agreement with your supplier.

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What can residential customers do to save?

Sign up for budget billing. Life is unpredictable, but your electric bill does not have to be. Budget Billing is a free service for DLC customers that allows for consistent, monthly payments. You’ll pay the cost of the monthly usage average from the past 12 months.

Review your energy consumption habits. Small actions can help you save energy and money. You can track your home’s daily electric usage on our website or DLC Mobile, our free app available on Apple and Android devices.

Get connected to energy efficiency rebates, weatherization products and resources that will help make your home and/or business more energy efficient.

What can business customers do to save?

Take simple actions to conserve energy and save money on your utility bills. You can track your business’ daily electric usage on our website or DLC Mobile, our free app available on Apple and Android devices.

Access energy efficiency rebates, products and resources tailored for your business needs through DLC’s Energy Efficiency Business program.

Need help getting your payments back on track? DLC offers payment arrangements to help customers pay their account balance in monthly installments. If you’re a business customer interested in applying for payment assistance, call us at 412-393-7300.

Where can I go for additional help?

DLC offers many resources for customers in need of financial support. Income-eligible customers can review our Payment Assistance resources for help with their bills.