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If you’re facing a financial hardship, we’re here to help. Find the payment assistance option that works best for you here.
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View and actively manage your electric use
Start, stop or transfer your electric service
Report an outage or check for latest status update
Small changes to your home and appliances can lead to big savings on your monthly electric bill.
Start Saving
Enroll in a payment arrangement so you can pay off your overdue balance in monthly installments that work best for you.
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Looking for an energy-efficient appliance? Compare the best ones for your home and see if you qualify for a rebate for added savings.
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If you're facing a long-term financial hardship, our Customer Assistance Program (CAP) can help forgive overdue balances and reduce your monthly payments.
Check Qualifications
You can choose your energy supplier based on what's important to you. Learn more about the process and compare your options today.
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LIHEAP is a grant program that helps low-income households pay some energy costs associated with heating.
Explore Home Repair Plans from HomeServe to help protect your finances with no bills to pay for covered repairs. Enjoy professional, reliable assistance from a locally licensed and insured contractor.
Duquesne Light offers a one-time grant of up to $500 for qualifying customers whose income is at or below 200% of the Federal Poverty Income guidelines.
Allegheny County renters who have had financial difficulty during the past year can check eligibility to qualify for funds to assist with paying bills.
Beaver County renters who need help paying utilities have several options to participate in this program.
Receive a monthly email with your bill and access your bills from the past year anytime online. Signing-up is fast and easy.
Sign-Up
Just set and forget! AutoPay deducts your monthly payment automatically on time, every time.
Sign up to receive voice, SMS and/or email notifications for monthly bill reminders, late payment alerts, and electric supplier updates.
Your electric usage can vary from month to month, but your bill doesn't have to. Enroll in budget billing to evenly spread out your electric expense across the year.
How it Works
If you're one of our business customers, visit our Business Center to find out how you can save energy and money on your monthly electric bill.
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If you have a question or need assistance, one of our Customer Service Representatives can help guide you through this challenging time.
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