If you are behind on your utility bills, you may be able to avoid service disconnection or obtain restoration of electric service if there is a medical emergency in your household. A medical emergency exists if you or a member of your household are seriously ill or have a medical condition that will be worsened if you do not have electricity.
Once a medical certificate is accepted, the postponement of pending disconnection of service or restoral of your electric service will be valid for a maximum of 30 days. You still are responsible for paying your current bills or your budget billing amount during this time.
Complete DLC’s Medical Certificate Electronic Form or PDF Form* certifying that you or a member of your household has been diagnosed with a medical condition which requires continued service.
*Your medical provider can complete DLC’s form or supply their own.
Mail completed PDF forms to:
Duquesne Light Company
Medical Verification Department 6-1
411 7th Avenue Ste 3
Pittsburgh, PA 15219
Fax: 412-393-5656
Email: medicals@duqlight.com
Check eligibility and view our Payment Assistance page for payment arrangements, grants, and other programs that may be available to you while maintaining protection under the medical certification.
Additional information on utility assistance can also be found at the PA Public Utility Commission's website.